Business Analyst Apprenticeship


Level: 3 / Duration: 15-18 mths

Business Analysts document problems and user needs, and create solution requirements that align to best practice, and present them in a meaningful and logical way appropriate to the audience. Business Analysts manage stakeholder relationships, ensuring collaboration between business and technical stakeholders. By focusing on benefits and outcomes they ensure the right problems are solved and the right products are developed.

In their daily work, an employee in this occupation interacts with a broad range of stakeholders, including customers, business users, suppliers, product owners, software developers, testers and senior leaders. These stakeholders include people both internal and external to the organisation.

Assessment

The EPA assessment period will last around 2 months

A portfolio of evidence of their best work
Multiple choice examination – to assess knowledge elements of the standard
Project report to explain how they applied their knowledge, skills and behaviours in a project which they have been working on during the course of their apprenticeship programme accompanied by a presentation followed by a Q&A
Meet with the independent assessor to have a Professional Discussion underpinned by their portfolio of evidence

The training will enable your apprentice to:

  1. Apply structured techniques to investigate wants, needs, problems and opportunities

  2. Document the current situation and apply relevant techniques to structure information

  3. Assist in the development of options and recommendations for change

  4. Model business processes using relevant techniques

  5. Perform business process analysis and improvement

  6. Redesign business process models in order to reflect changes in working practice or deliver improvements

  7. Undertake requirements elicitation with stakeholders to identify business and user needs

  8. Analyse, validate, prioritise and document functional and non-functional requirements for business situations, using relevant techniques

  9. Identify data requirements relating to business improvement

  10. Assist in the management and controlled change of requirements

  11. Support the creation of data models to illustrate how data is represented within a business system

  12. Compare current and future state business situations in order to identify the changes required for business improvement

  13. Define acceptance criteria for business and system changes, and support business acceptance

  14. Identify and analyse stakeholders impacted by a proposed change, understand their perspectives and assess how their interests are best managed

  15. Assess and document the drivers, costs, benefits and impacts of a proposed business change

Knowledge, Skills and Behaviours

We can provide you with a full list of the Knowledge, Skills and Behaviours which your apprentice will be taught and assessed on but as an overview, your apprentice will learn the following:

    • Legislation and industry standards relevant to the organisation and sector

    • Data protection regulations and the importance of managing information and data in linewith legislation and organisational policies

    • Technology and industry trends across the digital sector, and the opportunities thesebring for business improvement and IT solutions

    • The definition of Business Analysis and range of activities

    • The value of Business Analysis in enabling business improvement

    • The role of the Business Analyst, and its relationship with other roles in business change

    • Analyse and document stakeholders' areas of interest and influence

    • Business change, methodologies and system development life cycles

    • Change impact assessment, testing and sign off

    • Support the development of cost/benefit analysis for proposed business changes

    • Project Management for project delivery and software development

    • Importance of effective communication and engagement with a range of stakeholders

    • Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity

    • Conducting internal and external environmental analysis of an industry domain

    • Apply relevant techniques to research and identify stakeholders

    • The advantages and disadvantages of a range of investigative techniques

    • Different approaches to document business processes and their importance

    • Model business processes using relevant techniques, standards, notation and software tools

    • Techniques to elicit requirements

    • Approaches to categorise, validate and prioritise requirements

    • Requirements management and change control

    • Non-functional requirement areas and requirements engineering

    • Considering user experience, accessibility and usability in digital solutions

    • Benefits realisation and management

    • The value of data to an organisation, and how data needs are considered in business improvement

    • The purpose and activities of the gap analysis process

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